AI shakes up the call center industry, but some tasks are still better left to the humans
By KEN SWEET NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago:...
Forest Lake man sentenced for friend’s fatal overdose at White Bear Lake hotel
A Forest Lake man has been sentenced to a year in the Ramsey County workhouse and seven years of probation for selling fentanyl-laced heroin to...
Beacon Hill’s three most powerful Democrats slam Trump from immigration surge in Mass.
Top Beacon Hill Democrats criticized President Donald Trump’s administration Monday for renewing a surge of immigration arrests in Boston over the weekend, with Gov. Maura...
Sweden’s plans to mine rare-earth minerals could ruin the lives of Indigenous Sami reindeer herders
By STEFANIE DAZIO and MALIN HAARALA KIRUNA, Sweden (AP) — High atop the Luossavaara Mountain in northern Sweden, Sami reindeer herder Lars-Marcus Kuhmunen mapped out...
Sweden’s plans to mine rare-earth minerals could ruin the lives of Indigenous Sami reindeer herders
By STEFANIE DAZIO and MALIN HAARALA KIRUNA, Sweden (AP) — High atop the Luossavaara Mountain in northern Sweden, Sami reindeer herder Lars-Marcus Kuhmunen mapped out...
Weed regulators get an earful as public comment period on pot cafes closes
The Cannabis Control Commission’s recently approved draft rules for pot cafes in the Bay State apparently still need some work, if the testimony they received...