Mass General Brigham strikes tech deal with Best Buy Health for Home Hospital program

Mass General Brigham has struck a technology deal with Best Buy Health to boost the health care giant’s Home Hospital program.

The partnership between Mass General Brigham and Best Buy Health will help deliver acute-care services to patients in their homes, according to MGB.

This new collab will allow MGB to keep growing its Home Hospital program for patients at home — which includes 24/7 remote vital sign monitoring, multiple visits from clinicians every day, and telehealth technology.

As MGB transitions more patient care to the home, that will relieve some of the capacity burden at its hospitals.

“At Mass General Brigham, we are building the integrated healthcare system of the future across the entire continuum of patient care needs,” Heather O’Sullivan, president of Healthcare at Home at Mass General Brigham, said in a statement.

“As a recognized leader of Home Hospital services, we understand that consumers are increasingly choosing the comfort of care at home as an alternative to traditional, facility-based delivery settings,” O’Sullivan added. “By enabling our world-class provider services with technology that matters, we are elevating system capabilities and, most importantly, improving clinical outcomes for the communities we serve today while preparing for the future delivery of care more broadly.”

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Mass General Brigham’s Home Hospital program is one of the largest acute home-based care models in the country, and the program delivers care for patients who would otherwise need to be hospitalized for conditions like heart disease, chronic obstructive pulmonary disease, infections and more.

Through the care of nurses, paramedics, advanced practice providers, physicians and other clinicians, Home Hospital patients receive access to the same services received at Mass General Brigham’s medical centers.

According to MGB, the home care creates quality health outcomes, is popular with patients and caregivers, and studies show it lowers mortality rates, reduces hospital readmissions and decreases lengths of stay.

In addition to developing new solutions together, Mass General Brigham will use Best Buy Health’s technology and support services. Those include: Current Health, the company’s care at home platform, which connects patients to nurses, paramedics, advanced practitioners and physicians; and Lively Mobile Plus, their personal emergency response system device that can detect falls and helps patients contact an Urgent Response Agent.

“More people than ever before are comfortable with the idea of receiving care in their homes, but we know that bringing care across that threshold isn’t as easy as it sounds,” Deborah Di Sanzo, president of Best Buy Health, said in a statement.

The president added, “Together, Best Buy Health and Mass General Brigham will create long lasting solutions that will support the rapid growth of the care at home market and all of those who play key roles in delivering quality care in the home to patients who need and deserve it.”

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