Healey deploys artificial intelligence tool ChatGPT across executive branch

Gov. Maura Healey announced the launch of artificial intelligence tool ChapGPT across the state’s 40,000 person executive branch, making Massachusetts the first in the country to make such a move.

The executive branch is partnering with OpenAI to launch the AI Assistant in the effort of “making government work better and faster for people.” The Governor’s office says ChapGPT will be implemented in phases, starting with staff in the Executive Office of Technology Services and Security (TSS).

“This is about making government faster, more efficient, and more effective for the people we serve. AI has the potential to transform how government works, which is why we’re excited to partner with OpenAI on this AI Assistant, which will ensure a safe and secure environment for employees and improve their ability to deliver better service to the people of Massachusetts,” Healey said in a press release.

The Governor’s Office says the ChatGPT technology was chosen after a competitive procurement process and say its rollout will be within a “walled-off, secure environment that protects state data,” to ensure chat inputs by employees don’t train public AI models. The office says policies governing the use of the AI technology will be regularly updated by the TSS Privacy Office.

Following the onboarding of the technology in the TSS Office, OpenAI will then be launched in additional secretariats and executive branch agencies over the coming months. The state will be offering optional training programs for employees designed to provide a “baseline understanding” of best practices and strategic use of the tool.

“We’re excited to be working with Massachusetts and grateful to Governor Healey for her leadership in bringing ChatGPT to the state’s workforce. Massachusetts is helping lead a broader shift across government to help public servants spend less of their time on paperwork and more of their time doing what led them to public service in the first place: serving the people of the Commonwealth,” said OpenAI CEO Sam Altman.

Other states have already launched limited pilot programs for ChatGPT, but Healey’s office says its deal with OpenAI makes Massachusetts the first to launch an enterprise-wide deployment of the tool.

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